Make it easy for your guests to get around with Pickup
Integrate the hotel's transportation service directly into the guest's digital experience. From request to real-time tracking, everything is managed centrally and efficiently to provide comfort and security in every transfer.
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Smooth transfers
Enhance your guests' arrival experience with integrated transportation to and from the airport or any destination. Pickup lets you offer a personalized, property-controlled transfer service — no external apps or manual processes required.
Total coordination in a single system
Pickup is managed entirely through Guesthub, centralizing transportation operations without the need for external tools. In addition, with the Pickup Driver by Guesthub app, drivers receive requests instantly and can easily accept rides. The entire transportation ecosystem is connected and efficient, all from one place.
Learn about the pickup process
Configure the available locations for transfers
Enter your drivers and vehicles information
Activate the service on the GuestApp side and get ready to receive pickup requests
Products
An intelligent suite with everything your property needs
Centralize communication, automate processes and improve coordination between teams to reduce costs, increase productivity and deliver an exceptional experience.
Check in
Streamline your check-in operation by receiving all your guests' information before they arrive at the hotel.
Operational efficiency 
Digitized information 
Time savings 
Remote process
GuestApp
Web application for guests with all the features they need.
No download required 
Customizable 
Easy to configure 
Easy integration
Requests
Guest request management system.
Team management 
Notifications 
Room service 
Metrics and reports
Tasks
Task management system for staff.
Effective communication 
Maintenance 
Recurring tasks 
Automated routines
Commercial services
Manage and enhance all your property services directly within reach of your guests through their devices.
Frictionless revenue increase 
Digital and traceable requests in real time 
Unified management by the responsible department 
Easy configuration and updating of services
Food and beverages
Food and beverage management system for staff.
Notifications 
QR codes 
Restaurant management 
Shopping cart
Surveys
Ensure the best review on OTAs by sending the satisfaction survey at check out or creating a fully customized survey.
Receive immediate feedback on the guest's stay. 
Analyze reviews individually and collectively with AI. 
Improve your strategy based on the results of our indicators. 
Personalized and segmentable surveys.
Communications
Create targeted, measurable broadcast campaigns.
Use the best communication channel — SMS or email — based on your target audience. 
Keep guests informed about property announcements. 
Improve your strategy based on the results of our indicators.
Promotions
Promotions management system for staff.
Detailed descriptions 
QR codes 
Restaurant management 
Shopping cart
Packages
Maintain complete control over package reception and delivery, ensuring each shipment reaches the right hands with zero margin for error.
Keep package information in one place 
Complete package traceability, from entry to delivery 
Grant monitoring permissions to specific users for greater security and control
Lost and found
Centralize the registration of lost and/or found objects from your property in an organized and effective way.
Detailed record of each object from any device 
Complete object history, from registration to delivery 
Delegate responsibility to the appropriate users for greater security and control.
Pick up
Pick up management system for staff.
Estimated time of arrival 
Precise location 
Schedule programming
Optimize your operations and improve your guests' experience
Be part of the system that centralizes all operations in a single space.
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