Lost and Found

Full control of lost and found items

Digitize and centralize the registration of lost and/or found items so that no claim goes unreported. Manage everything from a single platform, in real time and with complete traceability.

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Sistema de gestión de objetos perdidos GuestHub

Total real-time registration

From anywhere on the property, staff can register objects with photos, detailed descriptions, and exact locations. Orderly, digital registration prevents oversights, inconsistencies, or confusion common in manual processes.

Total real-time registration

Traceable process from start to finish

Each object has its complete history: from who found or reported it, to who receives it. All those involved are registered, allowing for clear, responsible and auditable control of each case, without depending on papers or spreadsheets.

Traceable process from start to finish

Learn about an object's process

Register the lost object - Paso 1

Register the lost object

Select if there are matches with registered objects or if the object was found - Paso 2

Select if there are matches with registered objects or if the object was found

Record the moment when the owner picks up the package - Paso 3

Record the moment when the owner picks up the package

Products

An intelligent suite with everything your property needs

Centralize communication, automate processes and improve coordination between teams to reduce costs, increase productivity and deliver an exceptional experience.

Check in

Streamline your check-in operation by receiving all your guests' information before they arrive at the hotel.

  • Operational efficiency
  • Digitized information
  • Time savings
  • Remote process
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Check in - Sistema GuestHub

GuestApp

Mobile application for guests with all necessary functionalities.

  • No download required
  • Customizable
  • Easy to configure
  • Easy integration
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GuestApp - Sistema GuestHub

Requests

Guest request management system.

  • Team management
  • Notifications
  • Room service
  • Metrics and reports
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Solicitudes - Sistema GuestHub

Tasks

Task management system for staff.

  • Effective communication
  • Maintenance
  • Recurring tasks
  • Automated routines
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Tareas - Sistema GuestHub

Commercial services

Manage and enhance all your property services directly within reach of your guests through their devices.

  • Frictionless revenue increase
  • Digital and traceable requests in real time
  • Unified management by the responsible department
  • Easy configuration and updating of services
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Servicios comerciales - Sistema GuestHub

Food and beverages

Food and beverage management system for staff.

  • Notifications
  • QR codes
  • Restaurant management
  • Shopping cart
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Alimentos y bebidas - Sistema GuestHub

Surveys

Ensure the best review on OTAs by sending the satisfaction survey at check out or creating a fully customized survey.

  • Receive immediate feedback from the guest's stay.
  • Analyze reviews individually and collectively with AI.
  • Improve your strategy based on the results of our indicators.
  • Personalized and segmentable surveys.
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Encuestas - Sistema GuestHub

Communications

Create segmentable and measurable mass broadcast ads.

  • Use the best communication channel between SMS and emails according to your target.
  • Keep guests informed about property announcements.
  • Improve your strategy based on the results of our indicators.
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Comunicaciones - Sistema GuestHub

Promotions

Promotions management system for staff.

  • Detailed descriptions
  • QR codes
  • Restaurant management
  • Shopping cart
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Promociones - Sistema GuestHub

Packages

Maintain complete control over package reception and delivery, ensuring each shipment reaches the right hands with zero margin for error.

  • Keep package information in one place
  • Complete package traceability, from entry to delivery
  • Grant monitoring permissions to specific users for greater security and control
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Paquetes - Sistema GuestHub

Lost and found

Centralize the registration of lost and/or found objects from your property in an organized and effective way.

  • Detailed record of each object from any device
  • Complete object history, from registration to delivery
  • Delegue la responsabilidad a los usuarios correspondientes para mayor seguridad y control.
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Perdidos y encontrados - Sistema GuestHub

Pick up

Pick up management system for staff.

  • Estimated time of arrival
  • Precise location
  • Schedule programming
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Pick up - Sistema GuestHub

Optimize your operations and improve your guests' experience

Be part of the system that centralizes all operations in one place.

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