Full control of each package
Organize, record, and track every piece of mail that enters your property from a single location. With Guesthub, maintain complete control over reception and delivery, ensuring every shipment reaches the right hands without any margin for error.
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Delivery entry log
Every package that enters the property is tracked in the system with all relevant data, including a record of the people involved in each part of the process. With Guesthub, you will know exactly where each package is.
Security and Control
Delegate responsibility to the appropriate team without compromising access for all staff. Processes remain organized, misplacement is avoided, and internal coordination is facilitated, especially in properties with a high volume of shipments.
Learn about a package's process
Record the information of the entered package
Record package delivery with signature and owner data as confirmation
Products
An intelligent suite with everything your property needs
Centralize communication, automate processes and improve coordination between teams to reduce costs, increase productivity and deliver an exceptional experience.
Check in
Streamline your check-in operation by receiving all your guests' information before they arrive at the hotel.
Operational efficiency 
Digitized information 
Time savings 
Remote process
GuestApp
Web application for guests with all the features they need.
No download required 
Customizable 
Easy to configure 
Easy integration
Requests
Guest request management system.
Team management 
Notifications 
Room service 
Metrics and reports
Tasks
Task management system for staff.
Effective communication 
Maintenance 
Recurring tasks 
Automated routines
Commercial services
Manage and enhance all your property services directly within reach of your guests through their devices.
Frictionless revenue increase 
Digital and traceable requests in real time 
Unified management by the responsible department 
Easy configuration and updating of services
Food and beverages
Food and beverage management system for staff.
Notifications 
QR codes 
Restaurant management 
Shopping cart
Surveys
Ensure the best review on OTAs by sending the satisfaction survey at check out or creating a fully customized survey.
Receive immediate feedback on the guest's stay. 
Analyze reviews individually and collectively with AI. 
Improve your strategy based on the results of our indicators. 
Personalized and segmentable surveys.
Communications
Create targeted, measurable broadcast campaigns.
Use the best communication channel — SMS or email — based on your target audience. 
Keep guests informed about property announcements. 
Improve your strategy based on the results of our indicators.
Promotions
Promotions management system for staff.
Detailed descriptions 
QR codes 
Restaurant management 
Shopping cart
Packages
Maintain complete control over package reception and delivery, ensuring each shipment reaches the right hands with zero margin for error.
Keep package information in one place 
Complete package traceability, from entry to delivery 
Grant monitoring permissions to specific users for greater security and control
Lost and found
Centralize the registration of lost and/or found objects from your property in an organized and effective way.
Detailed record of each object from any device 
Complete object history, from registration to delivery 
Delegate responsibility to the appropriate users for greater security and control.
Pick up
Pick up management system for staff.
Estimated time of arrival 
Precise location 
Schedule programming
Optimize your operations and improve your guests' experience
Be part of the system that centralizes all operations in a single space.
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