Power your commercial services from a single place
Make it easy for guests to explore, request and connect with every service your property offers, while staff manages everything in real time.
Request a demo
Increase your revenue without friction or extra effort
Digitize the in-hotel shopping experience and make it easy for guests to discover and request services directly from their mobile devices. From spa treatments to souvenirs, every order goes straight to the right department for fast handling, without relying on the phone or paper.
Unified and 100% traceable management
Each request is automatically received by the corresponding department through Guesthub or StaffApp. This allows control, traceability and tracking of each interaction, eliminating errors, lost orders and unnecessary delays.
Customization without technical complexity
Create and update your commercial services with ease: customize each one with your logo, schedules, own menu, currency, taxes and more, without the need for technical assistance. Everything is designed so that any staff member can configure and keep it updated.
Learn about a service request process
Guest selects and requests a service through GuestApp
The system is responsible for notifying the responsible parties
Track and manage the service request status through completion
Products
An intelligent suite with everything your property needs
Centralize communication, automate processes and improve coordination between teams to reduce costs, increase productivity and deliver an exceptional experience.
Check in
Streamline your check-in operation by receiving all your guests' information before they arrive at the hotel.
- Operational efficiency
- Digitized information
- Time savings
- Remote process
GuestApp
Web application for guests with all the features they need.
- No download required
- Customizable
- Easy to configure
- Easy integration
Requests
Guest request management system.
- Team management
- Notifications
- Room service
- Metrics and reports
Tasks
Task management system for staff.
- Effective communication
- Maintenance
- Recurring tasks
- Automated routines
Commercial services
Manage and enhance all your property services directly within reach of your guests through their devices.
- Frictionless revenue increase
- Digital and traceable requests in real time
- Unified management by the responsible department
- Easy configuration and updating of services
Food and beverages
Food and beverage management system for staff.
- Notifications
- QR codes
- Restaurant management
- Shopping cart
Surveys
Ensure the best review on OTAs by sending the satisfaction survey at check out or creating a fully customized survey.
- Receive immediate feedback on the guest's stay.
- Analyze reviews individually and collectively with AI.
- Improve your strategy based on the results of our indicators.
- Personalized and segmentable surveys.
Communications
Create targeted, measurable broadcast campaigns.
- Use the best communication channel — SMS or email — based on your target audience.
- Keep guests informed about property announcements.
- Improve your strategy based on the results of our indicators.
Promotions
Promotions management system for staff.
- Detailed descriptions
- QR codes
- Restaurant management
- Shopping cart
Packages
Maintain complete control over package reception and delivery, ensuring each shipment reaches the right hands with zero margin for error.
- Keep package information in one place
- Complete package traceability, from entry to delivery
- Grant monitoring permissions to specific users for greater security and control
Lost and found
Centralize the registration of lost and/or found objects from your property in an organized and effective way.
- Detailed record of each object from any device
- Complete object history, from registration to delivery
- Delegate responsibility to the appropriate users for greater security and control.
Pick up
Pick up management system for staff.
- Estimated time of arrival
- Precise location
- Schedule programming
Optimize your operations and improve your guests' experience
Be part of the system that centralizes all operations in a single space.
Request demo