Organized, traceable and efficient tasks
Create, assign and monitor all internal hotel tasks, from housekeeping to maintenance, ensuring an effective and traceable workflow.
Request a demo
Complete visibility of operational work
Give supervisors a complete, centralized view of every task on the property. From a single dashboard, manage and track pending, assigned, completed, and recurring tasks. This visibility makes it easy to spot potential delays, allowing immediate action to ensure efficiency and service continuity.
Automation of recurring tasks
Optimize operational management by creating tasks that repeat automatically according to the frequency you define. Whether it's daily cleaning of common areas, weekly maintenance inspections, or monthly inventory, with Guesthub you can set the recurrence once and the system will take care of scheduling it at the right time.
Traceability and control at every step
Each task has its own history that records all actions taken, the staff involved, response times, and any modifications. This not only improves team accountability, but also allows you to audit processes, review compliance times, and understand what is happening in each area, floor, or room.
Learn about a task's process
Create a task for your team
Assign the information the team needs
The system automatically notifies each responsible team member.
Track and manage the task status through completion
Products
An intelligent suite with everything your property needs
Centralize communication, automate processes and improve coordination between teams to reduce costs, increase productivity and deliver an exceptional experience.
Check in
Streamline your check-in operation by receiving all your guests' information before they arrive at the hotel.
- Operational efficiency
- Digitized information
- Time savings
- Remote process
GuestApp
Web application for guests with all the features they need.
- No download required
- Customizable
- Easy to configure
- Easy integration
Requests
Guest request management system.
- Team management
- Notifications
- Room service
- Metrics and reports
Tasks
Task management system for staff.
- Effective communication
- Maintenance
- Recurring tasks
- Automated routines
Commercial services
Manage and enhance all your property services directly within reach of your guests through their devices.
- Frictionless revenue increase
- Digital and traceable requests in real time
- Unified management by the responsible department
- Easy configuration and updating of services
Food and beverages
Food and beverage management system for staff.
- Notifications
- QR codes
- Restaurant management
- Shopping cart
Surveys
Ensure the best review on OTAs by sending the satisfaction survey at check out or creating a fully customized survey.
- Receive immediate feedback on the guest's stay.
- Analyze reviews individually and collectively with AI.
- Improve your strategy based on the results of our indicators.
- Personalized and segmentable surveys.
Communications
Create targeted, measurable broadcast campaigns.
- Use the best communication channel — SMS or email — based on your target audience.
- Keep guests informed about property announcements.
- Improve your strategy based on the results of our indicators.
Promotions
Promotions management system for staff.
- Detailed descriptions
- QR codes
- Restaurant management
- Shopping cart
Packages
Maintain complete control over package reception and delivery, ensuring each shipment reaches the right hands with zero margin for error.
- Keep package information in one place
- Complete package traceability, from entry to delivery
- Grant monitoring permissions to specific users for greater security and control
Lost and found
Centralize the registration of lost and/or found objects from your property in an organized and effective way.
- Detailed record of each object from any device
- Complete object history, from registration to delivery
- Delegate responsibility to the appropriate users for greater security and control.
Pick up
Pick up management system for staff.
- Estimated time of arrival
- Precise location
- Schedule programming
Optimize your operations and improve your guests' experience
Be part of the system that centralizes all operations in a single space.
Request demo