Tasks

Organized, traceable and efficient tasks

Create, assign and monitor all internal hotel tasks, from housekeeping to maintenance, ensuring an effective and traceable workflow.

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Sistema de gestión de tareas GuestHub

Complete visibility of operational work

Provide supervisors with a comprehensive, centralized view of all property tasks. Manage and track pending, assigned, completed, and recurring tasks from a single monitor. This visibility enables you to quickly identify potential delays, allowing for immediate action to ensure efficiency and service continuity.

Complete visibility of operational work

Automation of recurring tasks

Optimize operational management by creating tasks that repeat automatically according to the frequency you define. Whether it's daily cleaning of common areas, weekly maintenance inspections, or monthly inventory, with Guesthub you can set the recurrence once and the system will take care of scheduling it at the right time.

Automation of recurring tasks

Traceability and control at every step

Each task has its own history that records all actions taken, the staff involved, response times, and any modifications. This not only improves team accountability, but also allows you to audit processes, review compliance times, and understand what is happening in each area, floor, or room.

Traceability and control at every step

Learn about a task's process

Create a task for your team - Paso 1

Create a task for your team

Assign the information the team needs - Paso 2

Assign the information the team needs

The system is responsible for notifying managers whenever necessary. - Paso 3

The system is responsible for notifying managers whenever necessary.

Manage the task status until completion - Paso 4

Manage the task status until completion

Products

An intelligent suite with everything your property needs

Centralize communication, automate processes and improve coordination between teams to reduce costs, increase productivity and deliver an exceptional experience.

Check in

Streamline your check-in operation by receiving all your guests' information before they arrive at the hotel.

  • Operational efficiency
  • Digitized information
  • Time savings
  • Remote process
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Check in - Sistema GuestHub

GuestApp

Mobile application for guests with all necessary functionalities.

  • No download required
  • Customizable
  • Easy to configure
  • Easy integration
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GuestApp - Sistema GuestHub

Requests

Guest request management system.

  • Team management
  • Notifications
  • Room service
  • Metrics and reports
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Solicitudes - Sistema GuestHub

Tasks

Task management system for staff.

  • Effective communication
  • Maintenance
  • Recurring tasks
  • Automated routines
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Tareas - Sistema GuestHub

Commercial services

Manage and enhance all your property services directly within reach of your guests through their devices.

  • Frictionless revenue increase
  • Digital and traceable requests in real time
  • Unified management by the responsible department
  • Easy configuration and updating of services
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Servicios comerciales - Sistema GuestHub

Food and beverages

Food and beverage management system for staff.

  • Notifications
  • QR codes
  • Restaurant management
  • Shopping cart
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Alimentos y bebidas - Sistema GuestHub

Surveys

Ensure the best review on OTAs by sending the satisfaction survey at check out or creating a fully customized survey.

  • Receive immediate feedback from the guest's stay.
  • Analyze reviews individually and collectively with AI.
  • Improve your strategy based on the results of our indicators.
  • Personalized and segmentable surveys.
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Encuestas - Sistema GuestHub

Communications

Create segmentable and measurable mass broadcast ads.

  • Use the best communication channel between SMS and emails according to your target.
  • Keep guests informed about property announcements.
  • Improve your strategy based on the results of our indicators.
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Comunicaciones - Sistema GuestHub

Promotions

Promotions management system for staff.

  • Detailed descriptions
  • QR codes
  • Restaurant management
  • Shopping cart
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Promociones - Sistema GuestHub

Packages

Maintain complete control over package reception and delivery, ensuring each shipment reaches the right hands with zero margin for error.

  • Keep package information in one place
  • Complete package traceability, from entry to delivery
  • Grant monitoring permissions to specific users for greater security and control
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Paquetes - Sistema GuestHub

Lost and found

Centralize the registration of lost and/or found objects from your property in an organized and effective way.

  • Detailed record of each object from any device
  • Complete object history, from registration to delivery
  • Delegue la responsabilidad a los usuarios correspondientes para mayor seguridad y control.
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Perdidos y encontrados - Sistema GuestHub

Pick up

Pick up management system for staff.

  • Estimated time of arrival
  • Precise location
  • Schedule programming
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Pick up - Sistema GuestHub

Optimize your operations and improve your guests' experience

Be part of the system that centralizes all operations in one place.

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