Personalized gastronomic experience
Allow guests to explore your property's gastronomic options manually or through the AI assistant for their convenience.
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Provide an agile and intelligent ordering service
Allow your guests to explore and place orders directly from their mobile device, at any time of day. Thanks to intelligent chat and menus configurable by schedule, currency and location, each customer receives relevant recommendations and smooth service that enhances their satisfaction and consumption.
Manage multiple restaurants
Set up restaurants, bars, and food spaces with dynamic, reusable menus. Define schedules, taxes, currencies, and modifiers without duplicating efforts. A flexible structure that simplifies operations and improves efficiency in any type of property.
Increase your orders and revenue
Automate and centralize orders in real time, avoiding errors and speeding up service. With a system designed to scale, you can integrate promotions, control inventory and adapt the gastronomic offer according to demand, improving profitability per guest.
Learn about an order's process
The guest creates their order through GuestApp
The system is responsible for notifying the responsible parties
Track and manage the order status through completion
Products
An intelligent suite with everything your property needs
Centralize communication, automate processes and improve coordination between teams to reduce costs, increase productivity and deliver an exceptional experience.
Check in
Streamline your check-in operation by receiving all your guests' information before they arrive at the hotel.
- Operational efficiency
- Digitized information
- Time savings
- Remote process
GuestApp
Web application for guests with all the features they need.
- No download required
- Customizable
- Easy to configure
- Easy integration
Requests
Guest request management system.
- Team management
- Notifications
- Room service
- Metrics and reports
Tasks
Task management system for staff.
- Effective communication
- Maintenance
- Recurring tasks
- Automated routines
Commercial services
Manage and enhance all your property services directly within reach of your guests through their devices.
- Frictionless revenue increase
- Digital and traceable requests in real time
- Unified management by the responsible department
- Easy configuration and updating of services
Food and beverages
Food and beverage management system for staff.
- Notifications
- QR codes
- Restaurant management
- Shopping cart
Surveys
Ensure the best review on OTAs by sending the satisfaction survey at check out or creating a fully customized survey.
- Receive immediate feedback on the guest's stay.
- Analyze reviews individually and collectively with AI.
- Improve your strategy based on the results of our indicators.
- Personalized and segmentable surveys.
Communications
Create targeted, measurable broadcast campaigns.
- Use the best communication channel — SMS or email — based on your target audience.
- Keep guests informed about property announcements.
- Improve your strategy based on the results of our indicators.
Promotions
Promotions management system for staff.
- Detailed descriptions
- QR codes
- Restaurant management
- Shopping cart
Packages
Maintain complete control over package reception and delivery, ensuring each shipment reaches the right hands with zero margin for error.
- Keep package information in one place
- Complete package traceability, from entry to delivery
- Grant monitoring permissions to specific users for greater security and control
Lost and found
Centralize the registration of lost and/or found objects from your property in an organized and effective way.
- Detailed record of each object from any device
- Complete object history, from registration to delivery
- Delegate responsibility to the appropriate users for greater security and control.
Pick up
Pick up management system for staff.
- Estimated time of arrival
- Precise location
- Schedule programming
Optimize your operations and improve your guests' experience
Be part of the system that centralizes all operations in a single space.
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