Improve your guests' experience with a single system
From booking to review™ . Manage, streamline, and personalize every stage of your guests' experience with a single AI-powered platform.
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Personalize each stay and exceed expectations
Give your guests a personalized experience from the first interaction. Offer them tools to manage every hotel service from their own device — no app download required. With integrated AI, the system handles guest requests automatically.
Increase your income
Connect with your guests before arrival and during their stay to strategically generate additional sales. Send personalized promotions at the exact right moment and boost the consumption of your services automatically and effortlessly, with a seamless experience that improves satisfaction.
Reduce your operating expenses
Equip your team with a smart management dashboard based on total quality control concepts to identify priorities, take preventive action, and make data-driven decisions.
Minimize unnecessary calls by allowing guests to create and track their requests autonomously. The result: less expenses, more productive time and a better online reputation.
Products
An intelligent suite with everything your property needs
Centralize communication, automate processes and improve coordination between teams to reduce costs, increase productivity and deliver an exceptional experience.
Check in
Streamline your check-in operation by receiving all your guests' information before they arrive at the hotel.
Operational efficiency 
Digitized information 
Time savings 
Remote process
GuestApp
Web application for guests with all the features they need.
No download required 
Customizable 
Easy to configure 
Easy integration
Requests
Guest request management system.
Team management 
Notifications 
Room service 
Metrics and reports
Tasks
Task management system for staff.
Effective communication 
Maintenance 
Recurring tasks 
Automated routines
Commercial services
Manage and enhance all your property services directly within reach of your guests through their devices.
Frictionless revenue increase 
Digital and traceable requests in real time 
Unified management by the responsible department 
Easy configuration and updating of services
Food and beverages
Food and beverage management system for staff.
Notifications 
QR codes 
Restaurant management 
Shopping cart
Surveys
Ensure the best review on OTAs by sending the satisfaction survey at check out or creating a fully customized survey.
Receive immediate feedback on the guest's stay. 
Analyze reviews individually and collectively with AI. 
Improve your strategy based on the results of our indicators. 
Personalized and segmentable surveys.
Communications
Create targeted, measurable broadcast campaigns.
Use the best communication channel — SMS or email — based on your target audience. 
Keep guests informed about property announcements. 
Improve your strategy based on the results of our indicators.
Promotions
Promotions management system for staff.
Detailed descriptions 
QR codes 
Restaurant management 
Shopping cart
Packages
Maintain complete control over package reception and delivery, ensuring each shipment reaches the right hands with zero margin for error.
Keep package information in one place 
Complete package traceability, from entry to delivery 
Grant monitoring permissions to specific users for greater security and control
Lost and found
Centralize the registration of lost and/or found objects from your property in an organized and effective way.
Detailed record of each object from any device 
Complete object history, from registration to delivery 
Delegate responsibility to the appropriate users for greater security and control.
Pick up
Pick up management system for staff.
Estimated time of arrival 
Precise location 
Schedule programming
Integrations
We work with the software you already know
Our clients
Trusted by leading properties
Hotel Caribe by Faranda Grand
"Highly useful for managing requests and tasks generated during daily inspections at Hotel Caribe. Its ability to enable real-time tracking facilitates operational control and traceability of each activity."
EB Hotel By Eurobuilding Quito
"Guesthub has become a key tool for our daily operations. It allows us to centralize guest comments and requests, streamline communication with them, and naturally guide the generation of positive reviews on platforms such as Google and TripAdvisor"
EB Hotel Miami
"It has helped me to have statistics at hand for decision-making and continuous improvement work plans, to improve customer satisfaction at home, to disseminate maintenance communications, and with unified reviews, I can evaluate department management more quickly without having to review each platform."
Hotel Caribe by Faranda Grand
"Highly useful for managing requests and tasks generated during daily inspections at Hotel Caribe. Its ability to enable real-time tracking facilitates operational control and traceability of each activity."
EB Hotel By Eurobuilding Quito
"Guesthub has become a key tool for our daily operations. It allows us to centralize guest comments and requests, streamline communication with them, and naturally guide the generation of positive reviews on platforms such as Google and TripAdvisor"
EB Hotel Miami
"It has helped me to have statistics at hand for decision-making and continuous improvement work plans, to improve customer satisfaction at home, to disseminate maintenance communications, and with unified reviews, I can evaluate department management more quickly without having to review each platform."
Optimize your operations and improve your guests' experience
Be part of the system that centralizes all operations in a single space.
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