Full control of each package
Organize, record, and track every piece of mail that enters your property from a single location. With GuestHub, maintain complete control over reception and delivery, ensuring that every shipment reaches the right hands with zero margin for error.
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Delivery entry log
Every package that enters the property is tracked in the system with all relevant data, including a record of the people involved in each part of the process. With Guesthub, you will know exactly where each package is.

Security and Control
Delegate responsibility to the appropriate team without compromising access for all staff. Processes remain organized, misplacement is avoided, and internal coordination is facilitated, especially in properties with a high volume of shipments.

Learn about a package's process
Record the information of the entered package
Record package delivery with signature and owner data as confirmation
Products
An intelligent suite with everything your property needs
Centralize communication, automate processes and improve coordination between teams to reduce costs, increase productivity and deliver an exceptional experience.
Check in
Streamline your check-in operation by receiving all your guests' information before they arrive at the hotel.
Operational efficiency
Digitized information
Time savings
Remote process

GuestApp
Mobile application for guests with all necessary functionalities.
No download required
Customizable
Easy to configure
Easy integration

Requests
Guest request management system.
Team management
Notifications
Room service
Metrics and reports

Tasks
Task management system for staff.
Effective communication
Maintenance
Recurring tasks
Automated routines

Commercial services
Manage and enhance all your property services directly within reach of your guests through their devices.
Frictionless revenue increase
Digital and traceable requests in real time
Unified management by the responsible department
Easy configuration and updating of services

Food and beverages
Food and beverage management system for staff.
Notifications
QR codes
Restaurant management
Shopping cart

Surveys
Ensure the best review on OTAs by sending the satisfaction survey at check out or creating a fully customized survey.
Receive immediate feedback from the guest's stay.
Analyze reviews individually and collectively with AI.
Improve your strategy based on the results of our indicators.
Personalized and segmentable surveys.

Communications
Create segmentable and measurable mass broadcast ads.
Use the best communication channel between SMS and emails according to your target.
Keep guests informed about property announcements.
Improve your strategy based on the results of our indicators.

Promotions
Promotions management system for staff.
Detailed descriptions
QR codes
Restaurant management
Shopping cart

Packages
Maintain complete control over package reception and delivery, ensuring each shipment reaches the right hands with zero margin for error.
Keep package information in one place
Complete package traceability, from entry to delivery
Grant monitoring permissions to specific users for greater security and control

Lost and found
Centralize the registration of lost and/or found objects from your property in an organized and effective way.
Detailed record of each object from any device
Complete object history, from registration to delivery
Delegue la responsabilidad a los usuarios correspondientes para mayor seguridad y control.

Pick up
Pick up management system for staff.
Estimated time of arrival
Precise location
Schedule programming

Optimize your operations and improve your guests' experience
Be part of the system that centralizes all operations in one place.
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